Retail Sales Consultant (Full Time)

Mister Safety Shoes•Hamilton, ON

4d•Onsite

About The Position

Mister Safety Shoes is seeking a permanent Full Time Retail Sales Consultant for their Hamilton store. This role involves a consultative approach to customer interactions, where team members are equipped with the knowledge to understand workplace safety requirements and provide solutions that meet customer needs. The company emphasizes a "Better Workdays Start Here" mission, focusing on caring, respect, and exceptional service.

Requirements

Ability to work between 35-40 hours a week, including weekday shifts up to 8:30pm, and weekend shifts up to 6:30pm
Ability to carry objects weighing up to 50 pounds with assistance.
Capability to climb ladders safely to access elevated areas when required for job tasks.
Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
Strong interpersonal and communication skills to build rapport with diverse customers and team members.
Strong attention to detail is essential to ensure accuracy in sales processing.
Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.

Nice To Haves

High school diploma or equivalent is preferable.
Experience in sales, retail, or customer service is an asset.

Responsibilities

Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
Achieve assigned sales targets by effectively following sales and service standards.
Provide accurate and detailed information about products, features, and services.
Process transactions accurately and efficiently using the POS system.
Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
Participate in the setup and maintenance of visually appealing product displays and store layouts.
Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.