About The Position

Swarovski is hiring a seasonal Retail Sales Consultant to deliver exceptional customer service and create memorable brand experiences. The role involves inspiring customers through a passion for Swarovski products, achieving sales goals, and contributing to a welcoming and organized team environment. The position is at The Summit at Birmingham in Birmingham, Alabama. Swarovski creates crystal-based products and emphasizes quality, craftsmanship, individuality, sustainability, inclusion, and responsibility. It is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where everyone feels they belong.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • A curious, empathetic, results-driven team-player approach and a commercial mindset.
  • Digital savvy and comfortable using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand and product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Comprehensive product and personal training.
  • Development opportunities toward leadership or specialist roles such as Store Manager, Trainer, or Visual Merchandiser.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service