Retail Sales Consultant (Full Time)

Mister Safety Shoes • London, ON

2d • Onsite

About The Position

Mister Safety Shoes is seeking a Full-Time Retail Sales Consultant for their London - Wonderland Rd store. This role involves a consultative approach to customer interactions, where team members are equipped with knowledge about workplace safety requirements to provide solutions that best meet customer needs. The company emphasizes a mission of 'Better Workdays Start Here' for both customers and team members, fostering values of caring, respect, and exceptional service.

Requirements

• Ability to work between 35-40 hours a week, including weekday shifts up to 8:30pm, and weekend shifts up to 6:30pm
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.

Nice To Haves

• High school diploma or equivalent is preferable.
• Experience in sales, retail, or customer service is an asset.

Responsibilities

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
• Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Benefits

• Competitive Wage: $17.95/hour
• Sales & productivity bonuses
• Comprehensive Benefits (Health Benefits and Employee Assistance Program) available after 90 days of employment
• Schedule posted two weeks in advance
• Closed on all statutory holidays – including Boxing Day
• Internal Development Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED