Retail Sales Consultant - Seasonal - Century City Mall - Los Angeles, CA
About The Position
As a Sales Consultant at Swarovski, you will deliver exceptional customer service, create memorable brand experiences, and inspire customers with your passion for the company’s products while achieving sales goals and contributing to a vibrant team. The role is seasonal and based at Century City Mall in Los Angeles, California. Swarovski creates crystal-based products known for their quality and craftsmanship, including crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor. The company describes sustainability, responsibility, diversity, and inclusion as central to its brand and is committed to fair, inclusive recruitment.
Requirements
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and the ability to build trust.
- Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
- Digital savvy and comfortable using retail technology.
- Confidence in expressing individuality and contributing creative ideas.
Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships and promote loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organized store environment.
- Stay up to date on product knowledge and use digital tools to enhance the customer experience.
Benefits
- Exclusive employee discounts on Swarovski products.
- Global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters.
- Comprehensive product and personal training.
- Opportunities to develop toward leadership or specialist roles, including Store Manager, Trainer, or Visual Merchandiser.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
