Retail Sales Consultant

Sun Com Mobile•San Antonio, TX

12d•Onsite

About The Position

This role involves exceeding sales quotas, driving sales of specific products and services, and adhering to company policies and operational procedures. The consultant will be responsible for maintaining store appearance, safeguarding company assets, and ensuring accurate record-keeping. They will also act as a role model and assist new hires. Key responsibilities include mastering required systems, handling cash deposits, preventing fraudulent purchases, and communicating inventory deficiencies. The position requires adherence to schedules, accurate timekeeping, and taking personal responsibility for issues within their control.

Requirements

At least 18 years old and legally able to work in the United States without restrictions.
Minimum of 4 days/30 hours per week.
Able to stand for long periods of time.
Must have reliable transportation to location, training and off-site meetings.

Nice To Haves

Spanish (Preferred)

Responsibilities

Exceed monthly sales quotas.
Deliver complete, high quality sales that exceed the company's benchmark on key metrics.
Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management.
Practice specific behaviors and best practices to generate and maximize sales and key metrics, as indicated by management.
Perform as a role model and offer assistance for all new hires and peer Retail Sales Consultants.
Adhere to all policies, as outlined in the Handbook and other company communications.
Adhere to all paperwork procedures, as outlined in the Handbook, Training Courses and Sun Com policy documents.
Master all required systems: Aktivate, ADP, Cricket Learning, RQ4, Paycom, etc.
Regularly check sales paperwork to review for discrepancies/errors.
Follow all Cash Depositing procedures and accept full responsibility for all deficiencies caused by your error or negligence.
Protect and maintain Company assets.
Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with Company restrictions on quantity and type of devices that can be purchased by customers.
When opening or closing a store, accurate & timely completion of related checklists with zero errors.
Immediate communication of any inventory deficiency to supervisors for review.
Safeguard all codes & passwords (i.e. RQ4, Carrier logins, Email, Security).
Maintain store appearance.
Complete all required training within the timeline established by management.
Follow the letter and spirit of Company policies as outlined by the Handbook and management.
Consistently and accurately record time & attendance in the RQ4.
Adhere to schedule & provide company with adequate notice for all requested time off.
Take personal responsibility for all problems within your control.