Retail Sales Consultant - Columbia

Pella•Columbia, MO

6d•Onsite

About The Position

Pella Windows and Doors is a leader in quality wood windows and doors, serving homeowners in the St. Louis area for over 50 years. Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. Founded in 1925, Pella Corporation is a family-owned and professionally managed privately held company, known for its history of innovation, manufacturing outstanding products, providing quality service, and delivering on customer satisfaction. We are seeking a Replacement Sales Representative for the Columbia, MO showroom (serving Columbia, Jefferson City, Mexico, Pierpoint, Shaw and Ashland areas) who will be responsible for selling in-home Pella products to homeowners. The Representative will provide design options, product selection and installation expertise to the customer, as well as value driven solutions delivering a best-in-class customer experience.

Requirements

Must have a valid Driver's license and acceptable MVR record for the last 7 years.
Must have dependable transportation.
You must be prepared to travel as required by the job.
Reliable and dependable with the ability to work autonomously
Own the full sales cycle with autonomy
Take initiative to identify and pursue new opportunities
Consistently push to exceed targets
Excellent communication skills, a high standard of ethics, a strong math aptitude and strong organizational skills

Responsibilities

Responsible for all field activity relating to customer relations, product sales, collections and customer satisfaction for the replacement segment.
Pursues leads, gives product demonstrations both in the home and at the Showroom, discusses product options with the customer and takes on-site measurements.
Responsible for creating self-generated leads to supplement customer base.
Ensure quotes and orders are accurate and follow company sales processes.
Complete all required paperwork to ensure all necessary information is present, allowing the Project Coordinator and Installer to efficiently complete the project.
Comply with company policies on pricing, product offering, installation, credit and collections.
Follows up with prospects to inform them of business changes such as product offering, pricing, or assembly options in a timely manner.
Must be computer literate and able to use electronic software (PQM, MSOffice, Salesforce, etc.) to track, quote, sell and order products.
Follows up with all customers to ensure that the project meets or exceeds the customers' expectations.
Coordinates and communicates with the Project Coordinator to ensure accurate understanding of and timely resolution to customer issues.
Participates in various departmental and interdepartmental meetings and/or quarterly training as required at the main office in St. Louis, MO.