Retail Sales Consultant

Altice USA•Branson, MO

3d•Onsite

About The Position

Optimum is seeking driven and enthusiastic professionals to join their team as Retail Sales Consultants. This role is part of one of the largest sales channels in the company, where consultants will forge powerful connections with customers, exceed sales targets, and deliver an unparalleled customer experience. As an in-store brand ambassador, the consultant will focus on selling industry-leading connectivity solutions and creating lifelong customers through exceptional service. The company culture supports personal and professional growth, providing a pathway to success and a lucrative compensation plan.

Requirements

High school diploma or equivalent is necessary.
A minimum of one year of retail selling experience.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills.
Ability to work full time and weekends as necessary.

Nice To Haves

For some locations, the ability to travel to other stores within 35 miles may be required.

Responsibilities

Engage with customers, listen to their needs, and provide personalized guidance to help them find the right products and services.
Educate customers about different options and recommend the best solutions to meet their specific needs.
Assist customers with billing and service-related questions, ensuring they have a clear understanding of their accounts.
Process payments, exchanges, and equipment issues efficiently and accurately.
Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty.
Embody the Optimum brand by demonstrating professionalism, integrity, and enthusiasm in all customer interactions.
Work closely with colleagues to ensure an exceptional customer experience, sharing knowledge and providing support.