Retail Sales Consultant

Interstate Gas SupplyCanton, OH
Onsite

About The Position

As a Home Energy Consultant, Retail, you will be responsible for acquiring new customers and promoting a wide variety of products within a retail location. Become a subject matter expert on all offerings and utilize proven sales techniques to build relationships. This role is full-time and offers competitive benefits, a base salary, and uncapped commissions with great opportunities for personal and professional growth.

Requirements

  • Highly sales motivated with excellent customer service, retention, and sales closing skills.
  • Proven understanding of the business, lives the company values, and committed to continuous learning and development.
  • Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
  • Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
  • Strong negotiation and closing skills with a focus on education.
  • Ability to interpret, analyze, and evaluate information relative to selling techniques.
  • Time management and multitasking skills.
  • Ability to work independently and a flexible schedule to ensure performance expectations are met.
  • High school diploma or equivalent experience in retail or related field preferred.
  • Previous experience in sales, customer retention, or account management.
  • Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
  • Must have reliable transportation to and from job and training site(s).
  • Applicants must be authorized to work in the US on a full-time basis.
  • Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Responsibilities

  • Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
  • Utilize a consultative selling approach to discover each customer’s unique needs and recommend natural gas, electricity and alternative energy products.
  • Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
  • Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
  • Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
  • Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

Benefits

  • Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
  • Robust support through Headspace and free mental healthcare visits for you and your dependents.
  • Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
  • Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
  • Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.
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