Retail Sales Consultant
About The Position
This role is for a Retail Sales Consultant who will be at the center of creating meaningful connections with customers through personalized sales expertise. The primary goal is to meet sales targets and earn commission by leveraging AT&T’s full suite of products, including the latest devices and personalized services. Consultants will employ a consultative sales approach on the sales floor, guiding customers through their options. The position also involves community engagement through events, fulfilling online orders, and making outbound calls to existing and potential customers. The work schedule is between 9am-9pm, including weekends, with monthly seniority-based schedules available two weeks in advance. It is a fast-paced environment that requires flexibility and adaptability to evolving technology and customer needs. While prior retail or customer-facing sales experience is a plus, it is not required, as AT&T provides the necessary tools, training, and coaching to help employees achieve their goals.
Requirements
- Ability to work a schedule between 9am-9pm, including weekends
- Flexibility and openness to change to stay current with evolving tech and customer needs
Nice To Haves
- Prior retail or customer-facing sales experience
Responsibilities
- Create meaningful connections with every customer with personalized sales expertise
- Meet sales targets and earn commission
- Use a consultative sales approach guiding customers through their options
- Be a part of the community through events
- Fill online orders
- Make outbound calls to existing and potential customers
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
- At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
- Sick leave
- Paid Parental Leave
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
