Retail Sales Consultant

AT&T•Columbia, SC

1d•Onsite

About The Position

This Retail Sales Consultant position at AT&T is an opportunity to advance a sales career by creating meaningful connections with customers. The role involves being at the center of daily operations, focusing on meeting sales targets and earning commission by leveraging AT&T’s comprehensive suite of products, including the latest devices and personalized services that connect communities. Consultants will employ a consultative sales approach on the sales floor, guiding customers through their options. Beyond in-store interactions, responsibilities extend to community engagement through events, processing online orders, and conducting outbound calls to both existing and potential customers. The work environment is described as fast-paced, requiring flexibility and adaptability to keep pace with evolving technology and customer demands. AT&T provides necessary tools, training, and coaching, making it suitable even for candidates without prior sales experience. The company emphasizes its commitment to employee and customer safety, adhering to all local and state COVID-19 guidelines. AT&T highlights its nearly 150-year legacy of innovation, from Alexander Graham Bell's invention of the telephone, and its core mission to connect families, communities, and businesses through services like 5G and Fiber, creating connections that impact the world.

Requirements

Ability to work a schedule between 9am-9pm, including weekends
Flexibility and openness to change

Nice To Haves

Prior retail or customer-facing sales experience

Responsibilities

Create meaningful connections with every customer
Provide personalized sales expertise
Meet sales targets and earn commission
Guide customers through their options using a consultative sales approach
Be a part of the community through events
Fill online orders
Make outbound calls to existing and potential customers
Stay current with evolving tech and customer needs

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired)
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone