Retail Sales Consultant

AT&T•Memphis, TN
•Onsite

About The Position

Every day you’ll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T’s full suite of products at your fingertips – the latest devices and personalized services that bring friends, families and communities closer together. On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine. You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers. This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.

Requirements

  • Ability to work flexible hours, including evenings, weekends and holidays.
  • Ability to stand for long periods of time.
  • Ability to complete all paperwork completely, accurately, in a timely manner.
  • Ability to lift up to 25 pounds.
  • Ability to operate a personal computer, wireless equipment, copier and fax.
  • Ability to work in other locations as the needs of the business dictate may be required.

Nice To Haves

  • 1-3 years retail/customer facing/sales experience preferred.
  • Prior retail or customer-facing sales experience is a plus.
  • No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Responsibilities

  • Meet and exceed sales goals.
  • Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
  • Understand customers' needs and help them discover how our products meet those needs.
  • Multi-task in a fast-paced team environment.
  • Educate and engage customers through product demonstrations.
  • Interact with customers and provide prompt and courteous customer service to all customers.
  • Complete all aspects of opening and closing the store in accordance with written procedures.
  • Submit all transaction journals on a daily basis.
  • Assists with inventory maintenance.
  • Be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year).
  • At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
  • Sick leave
  • Paid Parental Leave
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
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