Retail Sales Consultant - Bi-Lingual

Optimum•Village of Bronxville, NY

3d•$33,696 - $55,357•Onsite

About The Position

Optimum is seeking driven and enthusiastic professionals to join their team as Retail Sales Consultants. This role is part of one of the largest sales channels in the company, focusing on selling industry-leading connectivity solutions and creating lifelong customers through exceptional customer service. The company culture supports personal and professional growth, providing a pathway to success and a lucrative compensation plan.

Requirements

High school diploma or equivalent.
A minimum of one year of retail selling experience.
Effective communication, negotiation, and problem-solving skills.
Self-motivator with a knack for working independently.
Proficient computer and technical skills.
Ability to travel to other stores within 35 miles may be required for some locations.
Ability to stand for prolonged periods.
Potential for lifting up to 25 pounds.
Ability to work full time and weekends as necessary.

Nice To Haves

Bi-lingual preferred.

Responsibilities

Act as a connection builder by engaging with customers, understanding their needs, and providing personalized guidance to help them find the right products and services.
Serve as a store expert with a deep understanding of products and services, staying updated on industry trends to educate customers and recommend solutions.
Function as a problem solver by assisting customers with billing and service-related questions, processing payments, exchanges, and equipment issues, and troubleshooting technical problems.
Embody the Optimum brand as a brand ambassador, demonstrating professionalism, integrity, and enthusiasm in all customer interactions.
Collaborate with colleagues to ensure an exceptional customer experience, sharing knowledge, assisting with inquiries, and fostering a supportive team environment.