Retail Sales Clerk - Full Time

Four Seasons Hotels and Resorts•Four Seasons Maui, HI

5d•Onsite

About The Position

Four Seasons is powered by its people, a collective of individuals who strive for self-improvement and treat each other with respect. The team members create exceptional experiences for guests, residents, and partners through a commitment to luxury and genuine care. The company believes that the best way to enable its people to deliver outstanding guest experiences is through a world-class employee experience and company culture. At Four Seasons, the focus is on recognizing familiar faces, welcoming new ones, and treating everyone with respect. The purpose is to create lasting impressions by fostering genuine connections with people and the world around us. This specific role is located at Maui's most glamorous oceanfront resort, offering an elevated luxury experience in the spirit of Aloha. The resort provides spacious accommodations and customizes guest journeys. The Retail Sales Clerk is responsible for greeting and assisting customers, executing merchandising and operational functions according to Four Seasons Standards, and performing other duties as assigned. This role is part of the Rooms Division and reports to the Retail Management Team. Candidates must have valid authorization to work in the United States.

Requirements

Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organizations.
Oral and written proficiency in the English language.
Basic math skills.
Prior experience in sales and customer service; luxury market a plus.
Valid authorization to work in the United States at the time of application.

Nice To Haves

Luxury market experience a plus.

Responsibilities

Build strong guest relationships by demonstrating product knowledge, staying current on promotions and market trends, and creating memorable shopping experiences that drive sales and repeat clientele.
Maintain an engaging and visually appealing retail environment through creative merchandising, organized displays, and a clean, well-presented store appearance.
Demonstrate a positive, goal-oriented attitude by providing exceptional guest service, working collaboratively with team members, and upholding Four Seasons standards.
Assist in the execution of merchandising and operational functions that reflect that of Four Seasons Standards.
Performs/assists in other duties as assigned including, but not limited to: fitting room recovery, housekeeping duties, preparation and participation in quarterly physical inventory, price changes, and shipping to guests.