Retail Sales & Café Associate – Resort Marketplace

EOS Hospitality • Marathon, FL

2d • Onsite

About The Position

Isla Bella Beach Resort is seeking friendly and energetic Marketplace Café & Retail Associates to join our team in the Florida Keys. This role combines retail sales and café service, assisting guests with merchandise purchases while preparing simple food and beverage items such as coffee, tea, sandwiches, pastries, and grab-and-go items. This is a great opportunity for someone who enjoys working with guests in a fun resort marketplace environment. Full-time and part-time opportunities available. Employee housing may be available.

Requirements

• Friendly and guest-focused personality
• Ability to work in a fast-paced guest service environment
• Flexible schedule including weekends and holidays

Nice To Haves

• Previous retail, café, barista, or customer service experience preferred
• Basic POS or cash handling experience preferred

Responsibilities

• Greet and assist guests in the Marketplace retail and café area
• Provide friendly and attentive customer service
• Prepare beverages such as coffee, tea, and café drinks
• Prepare simple food items including sandwiches, heating pastries, and grab-and-go items
• Operate the point-of-sale (POS) system and process payments accurately
• Assist guests with selecting retail merchandise and snacks
• Inform guests about promotions, featured items, and resort offerings
• Restock retail items, snacks, and beverages throughout the day
• Maintain cleanliness and organization of the café and retail areas
• Follow food safety and sanitation standards

Benefits

• Medical, Dental & Vision Insurance
• Additional voluntary benefits
• Employee housing based on availability
• Discounts at EOS Hospitality sister properties
• Resort dining and retail discounts
• Opportunities for growth within EOS Hospitality

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed