Retail Sales Associate - Part Time

Curaleaf•Lehi, UT

4d•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and a go-to expert for customers, helping them explore cannabis products and delivering high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by helping guests find products suited to their needs, recommending items, processing purchases, and building trust with both first-time and returning shoppers. The role involves working in a fast-paced, compliance-driven retail environment and supporting customer experience, store operations, sales goals, and overall team success. This is a part-time position at the Lehi, Utah location, with availability for 20–29 hours per week. Open availability is required for weekends, mornings, evenings, and holidays. The hourly pay rate is $16.00 plus tips. The role’s physical demands include standing for extended periods, walking, communicating, stooping, kneeling, crouching or crawling, reaching, and lifting up to 25 pounds regularly and up to 50 pounds occasionally. The work environment may involve exposure to dust, pollen, and plant pathogens; work in confined spaces; and the need for stress tolerance and adaptability.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn new tools.
Time-management and organizational skills.
Effective de-escalation and conflict-resolution skills, with a calm and solution-oriented approach under pressure.
Basic math and computer application proficiency to support transactions and reporting.
Proactive, positive approach to resolving customer issues and supporting a strong guest experience.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships and work collaboratively with a team.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner to provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow store procedures and regulations.
Check IDs, update customer profiles, and accurately process transactions.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, relationship-building, and product knowledge.
Highlight deals and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.