Retail Sales Associate

Verizon • Canton, OH

2d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales through technology knowledge and exceptional customer service, understanding customer needs, recommending complete solutions, and closing sales. Associates also develop their skills through ongoing training and operational work across merchandising and inventory. The position may include contacting interested Verizon customers by phone or text and participating in Verizon-sponsored events off-site to build customer relationships. The position has a 40-hour scheduled workweek and offers hourly base pay plus individual sales commissions. Compensation varies by geography, hours worked, and performance. The stated starting base pay for the location on the requisition is $16.59 per hour. The role requires evening, weekend, and holiday availability, with schedules provided four weeks in advance, and openness to additional shifts during peak periods.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Identify customer needs by building connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales through clear communication and intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by phone or text to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED