Retail Sales Associate (Seasonal)

EssilorLuxottica Group • Sioux Falls, SD

4d • Onsite

About The Position

The Retail Sales Associate provides exceptional customer service, builds strong client relationships, and works toward sales targets. The role requires detailed knowledge of Oakley products, current trends and styles, brand warranties, and optical add-on features so the associate can offer personalized recommendations. The associate supports customers in-store and through follow-up and omnichannel services, assists with minor adjustments and repairs, and helps maintain an organized, appealing store environment. This is a seasonal/temporary role at the Empire Mall store.

Requirements

• High school diploma or equivalent.
• At least 2 years of retail sales experience, preferably in eyewear and/or luxury retail.
• Excellent communication and interpersonal skills, including the ability to build strong client relationships.
• Punctuality and reliability.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• Collaborative, adaptable, supportive, respectful, and open to feedback as a team player.
• Problem-solving and analytical thinking skills, including identifying issues, evaluating solutions, and implementing effective strategies; ability to manage workload pressure.
• Ability to stand for extended periods and lift up to 25 pounds.

Nice To Haves

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

Responsibilities

• Provide outstanding customer service and ensure clients have a memorable shopping experience.
• Keep current on industry trends and product knowledge, including by attending required training sessions and workshops.
• Demonstrate knowledge of the brand, warranties, and optical add-on features to customers.
• Build and maintain client relationships in-store and through follow-up communication.
• Meet and exceed daily, weekly, and monthly sales targets through upselling and cross-selling.
• Assist with minor adjustments and repairs.
• Maintain clean, organized, and visually appealing sales-floor and back-of-house areas.
• Provide omnichannel support and a seamless customer service experience across online and in-store platforms.
• Follow brand policies and procedures.
• Perform other duties as assigned by management.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Competitive bonus and/or commission plan may be offered

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED