UNIQLO Retail Sales Associate - Stoneridge

Uniqlo • Pleasanton, CA

3d • Onsite

About The Position

UNIQLO is seeking a Part-Time Sales Associate for their Stoneridge location in Pleasanton, CA. This role starts at $18.00/hour and offers competitive compensation with clear promotion opportunities every 3 months based on individual performance. As a customer service specialist, the Sales Associate is responsible for exceeding customer expectations by understanding their needs, recommending suitable products, providing detailed product information, and closing sales. The company is an Equal Opportunity Employer and does not discriminate based on various protected characteristics.

Requirements

• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds.
• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing
• High School Diploma or G.E.D., or 6 months retail or related experience
• Average 12 or more hours per week based on business seasonality.
• Open availability on weekends (religious exemptions will be considered).
• Restrictions on availability limited to two days per week.

Responsibilities

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size runs
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Benefits

• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% -you contribute
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Employee Referral Program
• Employee Assistance Program
• Commuter benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED