Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work as part of a retail team to drive sales and provide customer service while helping customers find technology products and services that meet their needs. You will learn about customers’ needs, recommend complete solutions, close sales, and develop your skills through ongoing training in sales and operational functions such as merchandising and inventory. The role may also involve contacting interested Verizon customers and attending Verizon-sponsored events outside the store to build your customer base. This is an onsite, worksite-based position with 40 scheduled weekly hours. The role offers a base pay of $16.00 to $21.00 per hour, plus individual-based commissions; compensation varies by geography, hours worked, and performance. Employees may have opportunities to earn additional compensation, including premium pay where applicable.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using knowledge of technology and customer service.
- Identify customer needs by making connections and asking questions.
- Recommend products and solutions that address customer needs.
- Close sales through clear communication and intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Contact current Verizon customers who are interested in Verizon products and services by outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Paid parental leave of up to eight weeks for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Tuition assistance of up to $8,000 per year.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
