Retail Sales Associate, Lake Forest Market Square - Full Time

bluemercury•Highland Park, IL

2d•$17 - $25•Onsite

About The Position

Bluemercury is seeking a Beauty Expert to enhance customers’ beauty experiences through exceptional service, product knowledge, and personalized beauty advice. The Beauty Expert drives sales and optimizes customer service while building client relationships, representing a high-quality and inclusive service experience, and helping customers meet their beauty needs. The role involves staying current on beauty trends and products and supporting store operations.

Requirements

1–2 years of direct experience is required.
Proven retail experience, preferably in the beauty industry.
Strong interpersonal and communication skills, including the ability to share knowledge.
Passion for beauty and staying current with trends and products.
Ability to work flexibly, including days, evenings, weekends, and holidays.
High school diploma or equivalent.
Self-motivation and ability to support operational excellence.
Resourcefulness and ability to adapt quickly to changing priorities.
Ability to stand and walk for prolonged periods; exposure to fragrance and home fragrance products; frequent use of computers, handheld electronic equipment, and cash registers; reaching, crouching, kneeling, stooping, and color vision; and lifting or moving items up to 25 pounds.

Nice To Haves

Beauty certification.
Advanced authority and expertise in a specific brand.

Responsibilities

Build and maintain personalized customer relationships and provide a welcoming, inclusive atmosphere.
Develop and maintain product knowledge across skincare, makeup, haircare, and fragrance, including current products and industry trends.
Provide tailored recommendations based on clients’ needs, preferences, and skin types; demonstrate products and offer application tips.
Drive sales by communicating product benefits and promotions, and encourage repeat business by informing customers about loyalty programs and events.
Assist with stock management, product availability, and keeping the store organized and visually appealing.
Participate in and occasionally lead in-store beauty workshops.
Collect customer feedback about products and services and share insights with management.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.
Support operational excellence and adapt to changing priorities.