Retail Sales Associate

Verizon • Springfield, IL

4d • $18 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and customer success. You will use your interest in technology and customer service to understand customer needs, recommend solutions, and complete sales. The role includes ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to build a customer base through outreach and community events.

The position is onsite at a defined work location and is scheduled for 40 hours per week. The role is commission-based, with base pay and the opportunity to earn individual commissions based on sales performance. Compensation varies by geography, hours worked, and performance. For Illinois locations listed on the requisition, the starting base pay rate is $18.27 per hour.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Learn and uncover customers’ needs by creating connections and asking questions.
• Recommend products and solutions that address customer needs.
• Close sales through effective communication and intuitive technology solutions.
• Develop operational skills through ongoing training, including merchandising and inventory functions.
• Build the customer base by making outbound calls and sending text messages to interested Verizon customers.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have previously included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 vacation days per year, increasing with additional service.
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED