Retail Sales Associate

Verizon • Batavia, IL

4d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to support sales success and help customers find technology solutions. The position involves learning about customer needs, making product and service recommendations, completing sales, and building customer relationships. You will also develop skills through training in merchandising and inventory operations. The role may include outbound calls and text messages to current Verizon customers and participation in Verizon-sponsored off-site community events.

The position is onsite at a defined work location and is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, with schedules provided four weeks in advance, and to pick up additional shifts during busy periods. The role offers a base hourly wage plus individual commissions, with compensation varying by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Identify customers’ needs by creating connections and asking appropriate questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering simple, intuitive technology solutions.
• Develop skills through ongoing training in merchandising and inventory operations.
• Contact current Verizon customers by outbound calls and text messages to share information about products and services.
• Participate in Verizon-sponsored off-site events to engage with the community and grow a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave for eligible new parents, with up to 16 weeks available for birthing parents when paired with short-term disability.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability coverage.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Adoption assistance.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED