Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales, deliver customer service, and help customers find technology products and services that meet their needs. The role includes asking questions to understand customer needs, recommending complete solutions, and closing sales using clear communication. You will also take ongoing training and develop operational skills in merchandising and inventory. The position may involve contacting interested Verizon customers by phone or text and participating in Verizon-sponsored community events outside the store. This is an onsite, worksite-based role with 40 scheduled hours per week. Employees must be willing to work evenings, weekends, and holidays; schedules are provided four weeks in advance. Additional shifts may be available, typically during summer, November through December, and peak vacation periods. The role is commission-based. The posting describes base pay of $16.00 to $21.00 per hour plus potential individual commissions, with compensation varying by geography, hours worked, and performance. The listed location's starting base pay rate is $16.59 per hour.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Learn and uncover customers’ needs by creating connections and asking questions.
- Recommend products and solutions to provide customers with complete sales solutions.
- Close sales by communicating effectively and offering simple, intuitive technology solutions.
- Participate in ongoing training and develop operational skills across merchandising and inventory.
- Contact interested current Verizon customers by phone or text to grow a customer base.
- Engage with the community at off-site Verizon-sponsored events to expand a loyal customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with incentives that have included travel, gifts, and other rewards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Overtime, shift differential, holiday pay, allowances, or other premium pay may be available depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
