Retail Sales Associate

The TJX Companies, Inc.•Watchung, NJ

8d•Onsite

About The Position

Sierra at TJX Companies is looking for a Retail Sales Associate to join their team. This role is responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate will adhere to all operational, merchandise, and loss prevention standards. This position may involve cross-training in multiple areas of the store to support business needs. The company emphasizes a positive store culture built on honesty, integrity, and respect, and is a Fortune 100 company and the world's leading off-price retailer.

Requirements

Possesses excellent customer service skills.
Able to work a flexible schedule to support business needs.
Possesses strong communication and organizational skills with attention to detail.
Capable of multi-tasking.
Able to respond appropriately to changes in direction or unexpected situations.
Capable of lifting heavy objects with or without reasonable accommodation.
Works effectively with peers and supervisors.
Retail customer experience preferred.

Responsibilities

Delivering a highly satisfied customer experience by engaging and interacting with all customers.
Embodying customer experience principles and philosophy.
Maintaining a clean and organized store environment.
Adhering to all operational, merchandise, and loss prevention standards.
Accurately ringing customer purchases/returns and counting change back to customer.
Promoting credit and loyalty programs.
Maintaining and upholding merchandising philosophy and following established merchandising procedures and standards.
Accurately processing and preparing merchandise for the sales floor following company procedures and standards.
Initiating and participating in store recovery as needed throughout the day.
Maintaining all organizational, cleanliness, and recovery standards for the sales floor and participating in the maintenance/cleanliness of the entire store.
Providing and accepting recognition and constructive feedback.
Adhering to all labor laws, policies, and procedures.
Supporting and participating in store shrink reduction goals and programs.
Participating in safety awareness and maintaining a safe environment.
Other duties as assigned.