Retail Sales Associate

Verizon • Knoxville, TN

5d • $16 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you’ll work with a retail team to drive sales and help customers find technology solutions that meet their needs. The role involves building customer connections, recommending products and services, closing sales, and developing skills through ongoing training in store operations, merchandising, and inventory. You may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The role is onsite at a defined location and is scheduled for 40 hours per week. Employees must be willing to work evenings, weekends, and holidays, and may have the opportunity to pick up additional shifts. The position offers a base pay of $16.00 to $21.00 per hour, plus commission based on individual sales performance. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking questions.
• Present product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by communicating effectively and providing intuitive technology solutions.
• Develop skills through ongoing training in operational functions, merchandising, and inventory.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions of up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs, which have previously awarded top performers travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional discounts on attractions, automotive, travel, and other offerings.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance and group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED