About The Position

AutoZone’s store teams provide WOW! Customer Service and help customers find the right parts and solutions for their automotive needs. Retail Sales Associates assist with product selection and automotive advice, maintain well-stocked and organized inventory, support sales and store operations, and help create a positive, knowledgeable retail environment. The role includes using diagnostic tools to read codes from customer vehicles and recommend solutions. AutoZone describes the position as an opportunity to grow a career in an essential industry serving the motoring public.

Requirements

  • Must be at least 16 years old.
  • Ability to lift, load, and deliver merchandise.
  • Flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Basic knowledge of automotive parts.
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates to support a motivated and productive store environment; assist team members and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions to improve the customer experience and contribute to sales goals and store performance metrics.
  • Restock and organize merchandise, follow point-of-sale procedures and loss prevention policies, and support proper financial management and smooth store operations.
  • Use structured processes to complete assigned tasks efficiently and follow company safety policies, including use of Personal Protective Equipment (PPE).
  • Stay current on automotive parts, tools, and promotions through AutoZone systems.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise.
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