Retail Sales Associate

Verizon • Findlay, OH

2d • $17 - $21 • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to generate sales and help customers find technology products and services that meet their needs. The role involves building customer connections, asking questions to understand their needs, recommending complete solutions, and closing sales using clear communication. You will also complete ongoing training and develop skills in store operations, merchandising, and inventory. The position may include contacting interested Verizon customers by phone or text and participating in off-site Verizon-sponsored community events to build a customer base. This is an onsite, worksite-based position scheduled for 40 hours per week. The listed starting base pay rate is $16.59 per hour; the posting also describes base pay of $16.00 to $21.00 per hour, plus individual-based commissions. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using knowledge and enthusiasm for technology and providing customer service.
• Understand customer needs by creating connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and offering intuitive technology solutions.
• Participate in ongoing training and develop operational skills in merchandising and inventory.
• Potentially contact interested Verizon customers by outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to expand a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
• Adoption assistance.
• Potential premium pay such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, with vacation increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED