Retail Sales Associate

EZCORP • Alice, TX

16d • $12 - $13 • Onsite

About The Position

EZCORP is hiring a Retail Sales Associate / Retail Customer Service Team Member, also referred to as a Pawnbroker, at its EZPawn location in Alice, Texas. The role offers customer-facing retail work in a fast-paced pawn store, with opportunities to develop skills and advance through a structured career path. New hires start as Trainees in a five-week paid training program; completion brings a $0.50-per-hour raise and promotion to Pawnbroker. Further advancement may include Pawnbroker Certification, Lead Pawnbroker (Shift Leader), and Assistant Manager, which includes a six-month training program.

The associate interacts with customers in person and by phone, provides courteous service, and helps customers reach mutually satisfying agreements concerning pawn items such as jewelry, electronics, and musical instruments. Pay is listed as $12–$13 per hour based on experience, with opportunities for increased pay, monthly bonus potential, and benefits. The position is at 1104 E. Front, Alice, Texas 78332.

Requirements

• High school diploma or GED.
• Customer service, cashier, or retail experience.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to multitask.
• Self-motivation, a positive and outgoing personality, and a strong work ethic.
• Ability to pass a criminal background check and drug test after a conditional offer.
• Adherence to company policies, procedures, and regulations.

Nice To Haves

• Knowledge of commonly pawned items such as tools, jewelry, firearms, or electronics.
• Sales background.
• Bilingual ability.

Responsibilities

• Greet customers and provide excellent service by interacting with them in person and on the phone.
• Process sales, loans, and extensions.
• Perform store opening and closing duties.
• Create a friendly, courteous, and respectful environment for customers.
• Help customers reach mutually satisfying agreements regarding pawn items.

Benefits

• Free employee-only health insurance when selecting the BlueCross BlueShield EPO Plan.
• Competitive wages.
• Monthly uncapped bonus potential based on store and individual performance.
• 401(k) with company match.
• Generous paid time off.
• Holiday pay.
• Store discount.
• Five-week paid training program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED