Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and support customers in finding technology products and services that meet their needs. You will use customer service and communication skills to build connections, understand customer needs, recommend solutions, and close sales. The role also involves ongoing training and development in store operations, merchandising, and inventory, as well as opportunities to contact current customers and engage with the community at Verizon-sponsored events. The role is based onsite at defined work locations and is scheduled for 40 hours per week. The position offers base pay and individual sales commissions, with compensation varying by geography, hours worked, and performance. The listed starting base rate is $18.27 per hour. Eligible new hires may receive a $2,500 sign-on bonus, subject to award terms and conditions.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
- Discover customers’ needs by building connections and asking questions.
- Present product insights and solution recommendations that provide customers with a complete sales solution.
- Close sales by communicating effectively and offering straightforward technology solutions.
- Participate in ongoing training and develop operational skills in merchandising and inventory.
- Contact current Verizon customers who are interested in Verizon products and services through outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to 8 company-paid holidays per year.
- Up to 6 personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, with vacation increasing with additional service.
- Potential $2,500 sign-on bonus, subject to award terms and conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
