Retail Sales Associate
About The Position
The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests. As a member of the Retail team, you will perform sales duties which include greeting the guest, showing merchandise through suggestive selling, ringing, and closing the sale. Support Director of Retail, Retail Manager and RA-Retail Assistant, in every aspect of the business. Our employees represent The Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards.
Requirements
- High school diploma or general education degree (GED); or related experience and/or training; Equivalent combination of education and experience will be considered.
- Occasional heavy lifting (up to 50 lbs)
- Experience with order processing and inventory
- Strong interpersonal communication skills
Nice To Haves
- Enthusiastic, friendly, and energetic team member who works well with others
Responsibilities
- Stocks shelves, counters, or tables with merchandise in an appealing presentation and sets up displays or arranges merchandise on counters or tables to promote sales.
- Ensures that merchandise is priced appropriately
- Engages the guest in conversation that is both welcoming and informative to enhance their retail experience and assists guests with selection of merchandise
- Maintains all housekeeping standards within the shop
- Follows retail department closing procedures and handles closing reports effectively
- Uses the tools provided by retail administration to include daily journal, store paperwork and communication book to effectively perform job duties
- Ships out merchandise in a Five Star manner, ensuring the package is packed effectively to avoid breakage during shipping
- Processes new merchandise to include checking against receiver, appropriately tagged and presented in an appealing manner
- Protects the assets of the hotel by following proper security procedures and handling cash, gift cards, room charges and credit card transactions with accuracy
- Willingness to work in a fast-paced, team-oriented environment
- Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
Benefits
- Health & Dental
- 401k
- local discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
