Retail Sales Associate
About The Position
My Wireless / Authorized AT&T Retailer is looking for driven, dynamic, and coachable individuals to join their growing retail team as a Retail Sales Associate. As a Retail Sales Associate, you will help provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. The role involves engaging with customers, educating them on available products and services, and guiding them through the buying process. Every day, you'll work in an energetic environment with customers and colleagues that appreciate your dedication and commitment. My Wireless is a fast-growing AT&T Authorized National Retailer with over 240 locations throughout the US and Puerto Rico. Their mission is to inspire team members through journeys that instill knowledge, habits, and skills to connect with customers to realize goals and aspirations. They maintain a fun and rewarding training program for their staff to ensure team members are promotion-ready.
Requirements
- Experience in retail or customer-facing sales environment
- Ability to work flexible hours including evenings, weekends, and holidays
- Highly effective communication and interpersonal skills
- Must be at minimum 18 years of age
- Legally able to be employed in the US
- High School diploma or equivalent
- Standing and walking around for prolonged periods of time
- Occasionally lifting and moving objects of up to 10 pounds
- Reaching with hands and arms
- Climbing ladders, balancing on ladders, stooping, kneeling, crouching
- Fine handling of display materials and merchandise
- Dexterity is required
- Specific vision abilities required including working with small parts in mobile phones and looking at a computer screen for prolonged periods of time (can be met with eyeglasses or contacts)
Nice To Haves
- Bilingual
- Experience prospecting through outbound calls
Responsibilities
- Engaging with My Wireless customers
- Educating customers on available AT&T products and services
- Guiding customers through the buying process
- Meeting and exceeding personal performance goals and AT&T standards of performance
- Helping customers make buying decisions by delivering outstanding customer service
- Training and developing skills to become a top Retail Sales Associate, leading to opportunities on the management team
- Maintaining a fun, clean, and exciting work environment for customers and team members
- Working as a team member to exceed personal and team goals
- Participating in marketing activities designed to maximize selling opportunities
Benefits
- Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
- Ongoing paid training
- Exciting career paths and growth potential
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- 401(K) Retirement Program
- Paid Vacation Time
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and AT&T service plans
- Welcome kit of fun gear to get you started that include 2 AT&T work shirts and personal protective equipment
- Exclusive sales contests and incentives for hitting key AT&T initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
