Retail Sales Associate - Part Time

Curaleaf•Apopka, FL

4h•Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll be the face of the brand and help customers explore cannabis products while delivering high-quality service. You’ll create a welcoming, informative, inclusive, and engaging experience by offering personalized product advice, handling purchases, and building trust with customers in a fast-paced retail environment. The role also supports store operations, compliance, inventory, sales goals, and a positive team environment. The position offers 0–30 hours, with weekend availability strongly preferred, and pays $15.00 per hour. It is located at 1809 E Semoran Blvd, Apopka, FL 32703.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role, with an emphasis on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities as needed.
Comfort with technology and willingness to learn tools used in daily operations and customer engagement.
Time management and organizational skills.
Effective de-escalation and conflict resolution skills, with a calm, solution-oriented approach under pressure.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and ability to work well within a team.
Ability to meet the physical requirements of the job, including standing for extended periods; walking; talking or hearing; stooping, kneeling, crouching or crawling; using hands and fingers to feel; reaching; lifting up to 25 pounds regularly and up to 50 pounds occasionally; and close vision.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner to provide an exceptional customer experience.
Build genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Collaborate with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory work, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Promote deals and complementary items at checkout.
Stay informed about promotions and product updates.
Adapt to a fast-paced and changing retail environment.
Take on additional duties as needed to support the team and store success.