Retail Sales Associate - Full Time

Curaleaf•Port Saint Lucie, FL

3h•Onsite

About The Position

Curaleaf is hiring a full-time Retail Sales Associate to serve as a customer-facing representative and product resource in its Port St. Lucie, Florida store. The role focuses on creating a welcoming, informative, inclusive, and engaging shopping experience; helping customers find products suited to their needs; processing purchases; and building trust and customer loyalty in a fast-paced retail environment. The associate supports daily store operations and compliance, including opening and closing, cash handling, checking identification, updating customer profiles, accurately processing transactions, maintaining store standards, and assisting with inventory and online order fulfillment. The role also involves meeting sales goals, sharing promotions and product updates, and working collaboratively with the store team. The position requires open availability for weekdays, evenings, weekends, and holidays, with occasional overnights also mentioned. The hourly pay rate is $15. Physical duties include standing and walking for extended periods, bending, kneeling, reaching, and lifting up to 25 pounds regularly and up to 50 pounds occasionally. The work environment may involve exposure to dust, pollen, and plant pathogens, as well as confined spaces and changing, high-stress conditions.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for various shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Conflict resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to teamwork.
Ability to stand for extended periods; walk, talk, hear, stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly and up to 50 pounds occasionally.
Ability to climb and balance occasionally, and close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate allergens including potential exposure to dust, pollen, and plant pathogens, as well as high-stress and changing conditions.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests in a warm, professional manner to provide an exceptional customer experience.
Build genuine customer connections, ask thoughtful questions, and offer personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check customer IDs, update profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory activities, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Keep current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.