Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide exceptional customer service, and help customers find technology products and services that meet their needs. You will build customer connections, ask questions to understand customer needs, recommend complete solutions, and close sales. The role includes ongoing training and development, learning operational functions in merchandising and inventory, and potentially contacting current Verizon customers by phone or text. You may also participate in off-site Verizon-sponsored community events to expand your customer base. The position is onsite at a defined work location and is scheduled for 40 hours per week. Evening, weekend, and holiday availability is required, and schedules are provided four weeks in advance. Associates may have opportunities to pick up additional shifts during busy seasons or peak vacation periods. Compensation includes an hourly base rate and individual sales commissions; compensation varies by geography, hours worked, and performance. A $2,500 sign-on bonus is available subject to its terms and conditions. The listed starting base rate for Colorado locations is $18.27 per hour.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Discover customer needs by building connections and asking questions.
- Recommend products and solutions that meet customer needs.
- Close sales by communicating effectively and providing simple, intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Potentially contact current Verizon customers by phone and text about products and services.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- $2,500 sign-on bonus, subject to award terms and conditions.
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential incentives, gifts, and travel awards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when combined with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year.
- Up to six personal days per year.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
