Retail Sales Associate

TJMaxx • Boca Raton, FL

13d • Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience through engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandising, and loss-prevention standards and may involve cross-training in multiple store areas to support business needs. The associate helps foster a positive store culture through honesty, integrity, and respect, and models established customer experience practices with internal and external customers.

The position also includes accurately processing purchases and returns, promoting credit and loyalty programs, preparing and merchandising products for the sales floor, supporting store recovery and cleanliness, and contributing to shrink reduction and safety programs. Other duties may be assigned. The position is at HomeGoods Store 0185, 8140 Glades Road, Boca Raton, Florida. Starting pay is $15.00–$15.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
• Model customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to established procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organization, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
• Provide and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Work in multiple store areas if cross-trained to support business needs.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical, dental, and vision coverage for associates who meet service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed