Retail Sales Associate – Full Time

AutoZone•Ponchatoula, LA

About The Position

AutoZone store teams provide customer service and help customers find automotive parts and solutions. Store employees maintain well-stocked inventory, assist with product selection, and provide advice while supporting sales, store operations, and a knowledgeable retail environment. The Retail Sales Associate delivers customer service by helping customers with automotive needs, contributing to sales and store performance, and supporting daily store operations. The role includes advising customers on automotive products, assisting with certain installations, using diagnostic tools, and following company processes and safety policies.

Requirements

  • Must be at least 18 years old.
  • Basic knowledge of automotive parts is required.
  • Ability to lift, load, and deliver merchandise.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • High school diploma or equivalent (GED).
  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Engage with customers, provide trustworthy automotive advice, and communicate clearly and professionally.
  • Collaborate with managers and teammates, support team members, and demonstrate leadership in daily responsibilities.
  • Recommend products, services, and promotions while contributing to sales goals and store performance metrics.
  • Restock merchandise, maintain store organization, follow cash handling and loss prevention policies, and support smooth store operations.
  • Complete assigned tasks using structured processes and follow company safety policies, including using personal protective equipment.
  • Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
  • Assist customers with wiper blade, battery, and light bulb installations.
  • Use diagnostic tools to read codes from customer vehicles and recommend solutions.
  • Lift, load, and deliver merchandise as required.
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