Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology solutions. You will learn about customers’ needs, recommend products and services, close sales, and develop your skills through ongoing training in sales, merchandising, and inventory. The role may also involve contacting current Verizon customers and representing Verizon at sponsored community events outside the store. The role is based onsite at a defined work location, with 40 scheduled weekly hours. Employees must be willing to work evenings, weekends, and holidays; schedules are provided four weeks in advance. There may be opportunities to pick up additional shifts, typically during summer, November through December, and peak vacation periods. The starting base pay rate for the location listed on the requisition is $18.27 per hour. The posting also describes a base-pay range of $16.00 to $21.00 per hour, plus individual sales commissions. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales using technology knowledge and customer service.
- Discover customers’ needs by building connections and asking questions.
- Recommend products and solutions to provide customers with complete sales solutions.
- Close sales by communicating solutions that fulfill customer needs.
- Develop skills through ongoing training in sales and operational functions, including merchandising and inventory.
- Contact interested current Verizon customers by outbound calls and text messages.
- Engage with the community at off-site Verizon-sponsored events to expand the customer base.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs with potential travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% on Verizon products and services.
- Employee discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits section.
- Adoption assistance.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
