Retail Sales Associate at Loveland

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Loveland, OH

7h•Onsite

About The Position

Ohio Valley Goodwill Industries, founded in 1916, is one of the largest providers of rehabilitation services in the State of Ohio. Utilizing their retail store network, they generate sales revenue to support thousands of individuals with disabilities and homeless local veterans. The Retail Sales Associate provides excellent customer service as a first point of contact with retail customers and maintains the sales floor to ensure an enjoyable and safe shopping experience. This role involves partnering with team members in a fast-paced environment to expedite merchandise for sale and display on the sales floor, and providing operational support to the management team. The company is seeking one Full-Time and one Part-Time Retail Sales Associate.

Requirements

Ability to work a flexible schedule in support of the store opening, production and closing operations.
Ability to effectively communicate in English with customers and OVGI associates.
Excellent verbal communication skills.
Excellent active listening skills.
Excellent sales and customer service skills.
Ability to anticipate customers' needs.
Ability to process information and merchandise through a computer system and POS register system, must be able to use calculator.
Basic math and cash handling skill required and must be able to count change, provide change back and maintain accurate register with or without use of calculator.

Responsibilities

Provides professional, friendly, and courteous service to all customers inside the store, outside of the store, and over the phone.
Effectively processes sales transactions at the POS, including accurate transaction processing.
Works a flexible schedule set by the supervisor in support of the store opening, production, and closing operations including work on weekends and holidays.
Maintains knowledge of merchandise and answers customer’s questions courteously and promptly.
Maintains dressing room standards.
Maintains sales floor presentation, communicating to management need for additional or removal of product.
Maintains an orderly and clean register area.
Execute store security procedures.
Communicate store messages utilizing the paging system.
Performs store housekeeping duties as needed to include sweeping, mopping, vacuuming, wiping shelves and dusting (including restrooms and dressing rooms).
Assists donors and customers outside of retail locations, greet donors, receive donations, and supply donors with receipts.
Communicates our mission and vision effectively to our donors and customers when asking for monetary donations at the POS.
Other duties as assigned.