Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a retail store to drive sales, deliver customer service, and help customers find technology products and solutions that meet their needs. The role includes ongoing training and opportunities to build skills in merchandising and inventory operations. You may also contact current Verizon customers by phone or text and participate in Verizon-sponsored community events outside the store. The position is onsite, with 40 scheduled hours per week. The posting describes a starting base pay range of $16.00 to $21.00 per hour, plus commissions, and lists a starting base pay rate of $20.67 per hour for the location on the requisition. Compensation varies by geography, hours worked, and performance.
Requirements
- High school diploma or GED.
- One or more years of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Bilingual Spanish preferred.
Responsibilities
- Generate retail sales by applying technology knowledge and customer service.
- Identify customer needs by building connections and asking questions.
- Recommend products and solutions that address customer needs.
- Close sales through clear communication and intuitive technology solutions.
- Develop skills through ongoing training and work in merchandising and inventory operations.
- Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
- Engage with the community at off-site Verizon-sponsored events.
Benefits
- Medical, dental, and vision coverage.
- Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination.
- Sales recognition programs, which have previously awarded top performers travel, gifts, and other incentives.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services.
- Additional discounts on attractions, automotive, travel, and more.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance.
- AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year.
- Adoption assistance.
- Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.
- New hires receive up to 15 days of vacation per year, increasing with additional service.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
