Retail Sales Associate

Kelley's Market • Rockford, IL

1h • $15 - $18 • Onsite

About The Position

Kelley’s Market is hiring Retail Sales Associates for its North Main location in Rockford, Illinois. Associates provide friendly customer service, process purchases and refunds, stock and organize merchandise, and help maintain a clean and welcoming convenience store. The role also supports Kelley’s Café food and beverage areas and daily store operations. Pay is $15–$18 per hour based on relevant experience, knowledge, skills, education, and certifications, with an additional $3 per hour for hours worked between 10 p.m. and 7 a.m. The position is offered as full-time or part-time.

Requirements

• Be at least 21 years old.
• Provide friendly, dependable customer service in a busy retail environment.
• Communicate clearly and work effectively with team members and store leadership.
• Use basic math skills to handle cash and process transactions accurately.
• Be available to work flexible hours, including evenings, weekends, and holidays.
• Stand for extended periods, frequently lift up to 30 pounds, and occasionally lift up to 50 pounds.
• Work in coolers, freezers, and outdoor conditions.
• Obtain an alcohol sales operator license where required.

Nice To Haves

• Previous work in retail, a convenience store, or a gas station; previous experience is preferred but not required.
• Experience as a cashier or in another customer service role.
• Experience handling cash or completing shift reports.

Responsibilities

• Welcome customers and provide friendly, efficient service.
• Operate the cash register and point-of-sale system; process purchases and refunds and handle cash accurately.
• Answer customer questions about products, prices, and promotions.
• Stock and organize shelves, coolers, freezers, and merchandise displays.
• Clean the sales floor, restrooms, and exterior areas, including fuel pumps and the car wash where applicable.
• Maintain clean and stocked Kelley’s Café food and beverage areas and follow food safety procedures.
• Complete shift paperwork and assist with cash and safe reconciliation.
• Follow safety, security, and cash-handling procedures.
• Communicate customer concerns, equipment problems, and other issues to store leadership.
• Work with the team to keep daily store operations running smoothly.

Benefits

• Medical and dental coverage through BlueCross.
• Vision coverage through EyeMed.
• Flexible Spending Account (FSA).
• Voluntary life and accidental death and dismemberment insurance.
• Voluntary short-term disability coverage.
• 401(k) retirement plan.
• Vacation time.
• Personal time.
• Illinois Paid Leave.
• Six paid holidays.
• Opportunities for advancement within Kelley’s Market.
• Additional $3 per hour for hours worked between 10 p.m. and 7 a.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed