Retail Sales Associate, SANDRO Meatpacking

SMCP NORTH AMERICA (US, CANADA)New York, NY
$18 - $22Onsite

About The Position

SMCP is seeking a Full Time Retail Sales Associate for its Sandro store in the Meatpacking District. SMCP, which includes the brands Sandro and Maje, embodies Parisian elegance and accessible luxury, combining high-fashion designs with sustainability. The company operates in over 47 countries, is financially stable, and is experiencing growth under an experienced senior leadership team. SMCP's culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. The collections blend casual elegance and evening sophistication for style-conscious individuals. SMCP aims to 'Style Happiness at Work' and is looking for passionate individuals to join their fashion-forward team.

Requirements

  • 1+ years of customer service or retail experience, preferably in a fashion-forward environment.
  • Passionate about styling, fashion, and delivering an exceptional client experience.
  • A strong communicator—friendly, engaging, and skilled at building relationships.
  • A team player with a positive, solution-oriented mindset.
  • Adaptable and flexible to thrive in a fast-paced retail setting.
  • Flexible availability, including evenings, weekends, and holidays, is required.

Nice To Haves

  • Social media savvy

Responsibilities

  • Create a welcoming, elevated shopping experience with expert fashion advice.
  • Style clients with personalized wardrobe selections and full-range product recommendations.
  • Build and maintain a client book, fostering long-term relationships.
  • Encourage repeat visits through personalized follow-ups and exclusive offers.
  • Share insights on collections, craftsmanship, and brand heritage.
  • Guide clients through their shopping journey, ensuring a meaningful brand connection.
  • Support daily operations, including visual merchandising and floor maintenance.
  • Ensure stock is replenished and the store remains organized and inviting.
  • Drive sales, achieve personal and team goals, and support a thriving workplace culture.
  • Work closely with the team to create a motivating, results-oriented environment.
  • Address customer concerns professionally, ensuring satisfaction and long-term loyalty.
  • Provide solutions that enhance the overall client experience.

Benefits

  • Competitive base hourly pay
  • Individual commission
  • Sales incentives
  • 50% shopping discount
  • Seasonal wardrobe offering
  • Cell phone contribution
  • Voluntary health plan
  • 401(k)
  • Paid time off
  • Holiday pay
  • Paid parental leave
  • Pet benefits
  • Employee Assistance Program (EAP)
  • MAVEN Family Planning
  • Extensive product knowledge training
  • Industry insights
  • Retail Stylist Program
  • Mentorship
  • Professional development support
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