Retail Sales Associate

Verizon • American Fork, UT

12d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to drive sales and provide customer service. You will learn customers’ needs, recommend products and solutions, and close sales by helping customers find intuitive technology solutions. The role also includes ongoing training and developing skills in merchandising and inventory operations. You may contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events to grow your customer base.

The position is onsite at a defined location, with 40 scheduled hours per week. Evening, weekend, and holiday availability is required, and schedules are provided four weeks in advance. Employees may be able to pick up additional shifts during busy seasons and vacation periods.

Base pay is $16.00 to $21.00 per hour, with the opportunity to earn individual commissions based on sales performance. The posting describes potential annual commissions of up to $18,000 for meeting sales goals, and additional commission opportunities for employees who exceed goals. Compensation varies by geography, hours worked, and performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Build customer connections and identify customer needs by asking questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating effectively and fulfilling customer needs with technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events.

Benefits

• Medical, dental, and vision benefits.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Adoption assistance.
• New hires receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED