Boost Mobile Retail Sales Associate (Bilingual) - Clock Tower Plaza, Elgin
About The Position
Join a family-oriented team at a company that's setting a new standard in the wireless industry. This position puts you on the leading edge of a brand that is changing the way people live, work and play. As a Boost Mobile Retail Sales Associate, you are a wireless expert. This means you have the power to connect customers to the people, places and things that matter most. You represent Boost Mobile and the people you work with by delivering an unmatched customer service experience. Provides a total sales solution to our customers, for any of their wireless/mobility needs. This includes selling the value of Boost Mobile's devices, accessories and service plans. Delivers an outstanding store experience that improves customer loyalty and strengthens the Boost Mobile brand and Store Reputation. Meets or exceeds key performance objectives, including sales and customer satisfaction goals. Accurately sets up accounts, so customers are ready to use their new devices and plans as soon as they leave the store. Identifies the right solutions for customer billing, technical and/or account issues.
Requirements
- High school or equivalent (Required)
- Spanish (REQUIRED)
Nice To Haves
- Sales or Customer Service: 1 year (Preferred)
- Wireless Background: 1 year (Preferred)
- Cash handling: 1 year (Preferred)
Responsibilities
- Connect customers to the people, places and things that matter most.
- Represent Boost Mobile and the people you work with by delivering an unmatched customer service experience.
- Provide a total sales solution to customers for their wireless/mobility needs, including selling devices, accessories, and service plans.
- Deliver an outstanding store experience that improves customer loyalty and strengthens the Boost Mobile brand and store reputation.
- Meet or exceed key performance objectives, including sales and customer satisfaction goals.
- Accurately set up accounts so customers are ready to use their new devices and plans.
- Identify solutions for customer billing, technical, and/or account issues.
Benefits
- Competitive hourly base pay plus commissions and/or sales incentives
- Commission
- Paid Training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
