Retail Sales Associate

WILD BILLS TOBACCO STAFFING LLC • Livonia, MI

15d

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the operation of a tobacco and vape retail store. The role includes assisting customers with product recommendations, working toward sales goals, promoting the brand, maintaining store cleanliness and appearance, and completing transactions and paperwork according to company policies. Associates may travel within a 15-mile radius of their home store to cover shifts and may assist with opening and closing the store.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written and verbal/interpersonal communication skills.
• Flexible scheduling availability.
• Ability to work shifts ranging from 4 to 12 hours standing on the sales floor.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Greet customers, answer phones, assess customer needs, and provide positive customer service.
• Answer questions and resolve customer inquiries and concerns.
• Build relationships with customers and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to develop product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well stocked, including the back room, restrooms, and individual work area.
• Follow company policies and procedures.
• Travel within a 15-mile radius of the home store for shift coverage.
• Work with store management to open, close, and operate the retail facility, including cash handling, inventory counts, and deposits.
• Complete paperwork and transactions accurately according to company policies and procedures.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects assigned by management.

Benefits

• Health insurance (full-time employees only after 60 days of employment).
• Dental insurance (full-time employees only after 60 days of employment).
• Vision insurance (full-time employees only after 60 days of employment).
• Life insurance (full-time employees only after 60 days of employment).
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED