Retail Sales Associate – Full Time

AutoZone • Albuquerque, NM

15d

About The Position

AutoZone’s store teams provide frontline WOW! customer service, helping customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist with product selection, and provide advice to improve the shopping experience while supporting sales and store operations.

The Retail Sales Associate delivers WOW! Customer Service by exceeding customer expectations and helping customers with automotive parts and related needs. The role offers opportunities for growth in an essential industry serving the motoring public. Associates work with managers and teammates, maintain store operations, support sales goals, and follow company processes and safety policies.

Requirements

• Must be at least 18 years old.
• Basic knowledge of automotive parts is required.
• Ability to lift, load, and deliver merchandise.
• Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

• High school diploma or equivalent (GED).
• Strong people skills and effective communication in both Spanish and English.
• Previous experience in automotive retail.
• Automotive Service Excellence (ASE) Certification.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment; support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance the customer experience and contribute to sales goals and store performance metrics.
• Restock and organize merchandise, follow cash-handling and loss-prevention policies, and keep store operations running smoothly.
• Use structured processes to complete assigned tasks efficiently and follow company safety policies, including using personal protective equipment.
• Maintain knowledge of automotive parts, tools, and promotions using AutoZone systems; assist customers with wiper blade, battery, and light bulb installations.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed