Retail Sales Associate (full-time)

Canada Goose • Denver, CO

13d • $22 - $24 • Onsite

About The Position

Canada Goose is an iconic brand with an inspirational and authentic story, focused on empowering true exploration. The company is building a community that believes in living bravely and supporting game-changing people. Opportunities for trying new things, learning, and doing meaningful work are abundant. This position is for a full-time Retail Sales Associate.

Requirements

• Minimum 2 years of customer service experience, preferably in the apparel retail industry
• Proven record of successful sales performance
• Previous experience working with affluent and luxury brands in high traffic locations
• Strong time management and multi tasking skills
• Ability to work efficiently in a fast-paced and team orientated environment
• Good understanding of CRM tools/processes
• Excellent communication and social skills
• Basic skills in Microsoft Office, specifically, Word and Excel

Nice To Haves

• Proficiency in another language

Responsibilities

• Achieve or exceed personal sales targets and productivity standards
• Build a positive store environment through effective communication, collaboration and partnership with the management team
• Attend and participate in all store meetings, events and product knowledge sessions
• Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail etc.
• Contribute to the store's Units per Transaction (UPT) by introducing new, underperforming and strategic categories
• Develop, maintain and drive personal customer relationship management (CRM) through clienteling and after sale customer engagement
• Leverage in store elements to provide a memorable customer experience and promote repeat purchase
• Follow all store operating procedures to minimize store shrink
• Handle all Point of sale (POS) transactions in compliance with company standards
• Support in the overall upkeep of physical store maintenance and standards
• Maintain Visual Merchandise directives

Benefits

• A company built on Canadian roots and heritage
• Comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Goose Rewards & ICON Rewards
• CG Gives. Donation matching and paid volunteer time
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed