Retail Sales Associate

Verizon • Champaign, IL

21h • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The role focuses on generating sales and delivering customer service by learning customers’ needs, recommending technology products and solutions, and communicating clearly to close sales. Associates receive ongoing training and develop skills in store operations, merchandising, and inventory. They may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site events to build their customer base. The role offers a base hourly wage and individual sales commissions, with compensation varying by geography, hours worked, and performance. Scheduled weekly hours are 40.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales through technology knowledge and exceptional customer service.
• Identify customer needs by building connections and asking relevant questions.
• Recommend products and solutions that meet customers’ needs.
• Close sales using clear communication and intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested Verizon customers by outbound calls and text messages.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave for eligible new parents.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• Up to 15 days of vacation per year for newly hired employees, increasing with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED