Retail Sales Associate - Part Time

Curaleaf • Chicago, IL

3d • Onsite

About The Position

As a Retail Sales Associate at Curaleaf, you’ll represent the brand and help customers explore cannabis products by providing knowledgeable, personalized service. You’ll create a welcoming, informative, inclusive, and engaging experience, build trust with guests, and help them find products that fit their needs. The role includes customer service, sales, register transactions, store operations, and inventory support in a fast-paced, compliance-driven retail environment. The position is part-time, with availability for 5–29 hours per week, including weekends, evenings, and holidays. The hourly pay rate is $17.50 plus tips; the listed Illinois hiring range is $17.50–$17.50 per hour. The role is located at 923 W Weed St, Chicago, IL 60642.

Requirements

• High school diploma or GED.
• At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
• At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
• Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
• Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills and ability to connect with customers and colleagues.
• Strong multitasking skills and ability to shift priorities as needed.
• Comfort with technology and willingness to learn new tools.
• Solid time-management and organizational skills.
• Effective de-escalation and conflict-resolution skills; ability to remain calm and solution-oriented under pressure.
• Basic math and computer application proficiency.
• Positive, proactive approach to resolving customer concerns and supporting a strong guest experience.
• Initiative, a team-first attitude, and readiness to support store leadership.
• Ability to build rapport and lasting customer relationships.
• Collaborative approach and commitment to working well within a team.
• Ability to stand for extended periods; walk; talk or hear; stoop, kneel, crouch, or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
• Ability to occasionally climb, balance, and lift up to 50 pounds.
• Close vision, defined as clear vision at 20 inches or less.
• Ability to work in confined spaces and tolerate a high-stress, changing work environment, including potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

• Sales experience focused on tracking KPIs and meeting sales targets.
• Familiarity with e-commerce systems and order fulfillment processes.
• Previous experience in a regulated retail setting.

Responsibilities

• Greet and assist guests professionally to provide an exceptional customer experience.
• Build customer relationships, ask questions, and offer personalized product recommendations.
• Address customer concerns professionally and resolve issues to support customer satisfaction.
• Encourage customer loyalty by enrolling guests in rewards programs.
• Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
• Help open and close the store, handle cash, and follow store procedures and regulations.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked, including the sales floor and backroom.
• Support inventory activities, including restocking, fulfilling online orders, and counting products.
• Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
• Highlight promotions and complementary products at checkout.
• Stay current on promotions and product updates.
• Adapt to a fast-paced and changing retail environment and take on additional duties as needed.

Benefits

• Medical, dental, and vision insurance (available to eligible full-time employees only).
• Health Savings Account and/or Flexible Spending Account (available to eligible full-time employees only).
• Employee Assistance Program (available to eligible full-time employees only).
• Wellness program and challenges (available to eligible full-time employees only).
• Gym discounts (available to eligible full-time employees only).
• 401(k) retirement plan with company match (available to eligible full-time employees only).
• Life and disability insurance (available to eligible full-time employees only).
• Supplemental critical illness, hospital indemnity, and accident insurance (available to eligible full-time employees only).
• Commuter benefits (available to eligible full-time employees only).
• Paid time off, including vacation, sick leave, and holidays (available to eligible full-time employees only).
• Parental leave (available to eligible full-time employees only).
• Bereavement leave (available to eligible full-time employees only).
• Employee discounts.
• Recognition programs.
• Pet insurance.
• Career growth opportunities.
• Referral bonuses.
• Community involvement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED