Retail Sales Associate

My Wireless • West Orange, TX

2d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring driven, dynamic, and coachable individuals to join its retail team. The Retail Sales Associate helps customers find technology solutions from My Wireless’s AT&T products and services by providing a strong customer experience, explaining available offerings, and guiding customers through the buying process. Associates work with customers and colleagues in an energetic retail environment and may become eligible for new opportunities and financial rewards as they learn and succeed.

My Wireless describes itself as a fast-growing retailer with more than 240 locations in the United States and Puerto Rico. Its training program is intended to develop team members and prepare them for promotion. The job description is not all-inclusive, and employees may perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking, occasional lifting and moving of objects up to 10 pounds, reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise with dexterity.
• Ability to work with small parts in mobile phones and view a computer screen for prolonged periods; vision requirements may be met with eyeglasses or contacts.

Nice To Haves

• Bilingual ability; may not be required depending on location.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Develop sales skills through training and work toward opportunities on the management team.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work as a team member to help exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Engage with customers, explain available AT&T products and services, and guide customers through the buying process.

Benefits

• Strong base pay with a commission and bonus schedule.
• Uncapped commission program when meeting or exceeding sales goals.
• Ongoing paid training.
• Career paths and growth potential.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for hitting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED