About The Position

The Retail Sales Associate - Seasonal at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic, engaging approach. The role focuses on creating memorable customer experiences, building customer relationships, supporting sales goals in a team-based commission environment, and maintaining store operations and visual standards. Associates assist customers with product selection and fit, support inventory and merchandising activities, and help keep the store clean, organized, and ready for business.

Requirements

  • Availability to work nights, weekends, and holidays.
  • Adherence to scheduled shifts and punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to learn new procedures and processes quickly.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.
  • Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
  • Willingness to remain active and move throughout the store during each shift.
  • Willingness to reach, bend, and use a step stool or ladder when needed.
  • Willingness to work in an environment with bright lights and music.
  • Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

  • Create an unforgettable customer experience and build lasting relationships with customers.
  • Work with the sales team to provide excellent customer service; greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback about merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge in fashion and activewear to serve as an expert for customers.
  • Assist with projects while keeping the customer experience a priority.
  • Communicate inventory needs to support business goals and collaborate with management on inventory management.
  • Stock the sales floor every evening.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
  • Identify and communicate product concerns promptly.

Benefits

  • Savings and Retirement Plan
  • Generous Vuori Discount & Industry Perks
  • Wellness & Fitness benefits
  • Hourly pay of $19.00–$22.00, plus team pooled commission
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